CIPD
Level 5 Organisational Learning and Development (2021 to 2023)



I started on a food production line in Warrington and worked my way up through line leadership, operational training and learning design. That grounding is why my work stays practical: I have stood where the people using it are standing.
Today I lead HR systems adoption for the UK and Northern Ireland, and I still make things, from programmes and brands to websites and video.
I cover the UK and Northern Ireland, driving consistent, compliant use of PeopleXD and the HR systems around it. The role sits between HR, sites and the system itself: translating what PeopleXD can do into guidance that makes sense on the ground.
That means making sure processes like probation, disciplinaries, grievances, leave, onboarding and manager approvals run through the system rather than spreadsheets, inboxes and workarounds, while respecting what each site needs to operate.
I test and pilot new features with real users before release, gather feedback on usability and training needs, and help sites move from pilot to confident everyday use. I also run training, refreshers and informal coaching for HR teams and managers, and feed what I hear back to the central HRIS team so data quality, governance and employee experience keep improving.
Designed and delivered learning for 28,000 colleagues across the group. Led programmes and system projects end to end, built learning platforms colleagues choose to use, and supported the PeopleXD implementation.
Created the Leadership, Stepping into Management and Aspiring Manager programmes, scaled supplier partnerships and mentored colleagues on system use. Platform adoption rose by 55% and workshop attendance from 60% to 80%.
Designed and delivered UK-wide L&D initiatives for every seniority level. Created the Training Excellence Programme, lifting average confidence from 3.4 to 4.7 out of 5, plus leadership frameworks across multiple sites.
Outcomes included a 30% reduction in no-shows and improved manager performance.
Delivered compliance, safety and specialist training across all shifts, from entry level to senior leaders, on a site of more than 1,200 people. Managed First Aid, COSHH, BRC Food Safety and induction training.
Led team operations and safety culture across production, delivering 96% of production targets while building a mindset where colleagues felt empowered to stop the line. Upskilled 12 agency staff into permanent roles, with 2 progressing to supervisor.
Where it started: food and beverage manufacturing in Warrington.
Level 5 Organisational Learning and Development (2021 to 2023)
Level 5 Learning and Development Consultant / Business Partner, Merit (2021 to 2024)
Everything DiSC® and The Five Behaviours® Facilitator (2024)
TAP Learning Design (2026), Data Storytelling, Visualisation and Analytics Essentials (2025)
Adobe Premiere Pro (2024)
Level 3 Education and Training (2019)
Certificate in Training and Development (2019)
NEBOSH General Certificate, IOSH Managing Safely, First Aid at Work, HACCP and Food Safety Level 3 (Distinction)
Four areas I work across, and the tools behind each.